Performance-based Standards (PbS) is pleased to announce J. Paul Taylor Center (JPTC) in Las Cruces, NM as one of the finalists for the 2016 Barbara Allen-Hagen Award in the correction category. The program was selected as a finalist for their improvement plan reducing assaults on youths and staff.
During their first PbS data collection in April 2014, the PbS team at JPTC noted that their assault and fight measures were far above the field average. Additionally, survey results indicated staff trepidation and uneasiness toward facility safety. Although their initial improvement plan involved 8 action steps, the JPTC team soon realized that several other steps needed to be taken in order to reduce the number of assaults and added 7 more; they included additional staff training, a revised methodology for client communication, a restructuring of after-incident briefings, and a complete redesign of their monitoring and quality assurance procedures. PbS Facility Administrator Jeanne Quintero observed that through the Improvement Plan process, JPTC was “able to bring groups of staff together for a common cause—something that hadn't been done at this magnitude before.” Several judges were impressed by the overall effectiveness of JPTC’s implementation. One noted that program staff “had very good grasp and understanding of importance of quality assurance… [their] goals almost always exceeded the field average, an incredibly important distinguishing feature.” JPTC “truly went after a multi-dimensional approach to change.” Throughout their plan, it truly appeared that JPTC attempted to make a difference and impact at the individual and the group level.
The Barbara Allen-Hagen Award was established in 2007 to honor Barbara Allen-Hagen and her retirement from the Office of Juvenile Justice and Delinquency Prevention (OJJDP). Her dedication to improving the quality of life in facilities for young offenders has helped drive PbS to its current success. The award is given to a correction, detention/assessment and community program who best exemplify PbS’ commitment to treating all youths in custody as one of our own by developing and implementing strategic plans to change practices that results in positive outcomes for youths, staff and families.
Winners of the award will be announced the night of the ceremony on Aug. 5, 2016. Stay tuned for more blogs about the finalists.
J. Paul Taylor Center in Las Cruces, New Mexico
Youths engaged in math class
Youths playing a game of basketball
- Written by Patricia Rafferty
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